What is the most direct cause of customer loyalty? At first glance, the question seems simple, but is it really? Businesses have chased the answer for decades, often focusing on flashy marketing or big-budget loyalty programs.
Imagine this: your business is running smoothly, orders are coming in, and everything seems on track—until an unexpected hiccup in procurement throws a wrench into your operations.
If you are truly passionate to run a thriving business, demand planning and forecasting simply cannot be overlooked. Time and time again, we have seen evidence of volatile markets and evolving demands that continue to shake the business world.
Let’s face it, in today’s fast-paced business environment, maintaining optimal inventory levels is crucial for success. One of the key concepts in inventory management is safety stock.
One of the most unnecessary problems that a business could have is bad customer service. Customer service is more than just resolving complaints—it’s the foundation of a business’ reputation and customer loyalty.
Live selling has come to exist through an interesting adaptation of live streams. At one time, live streams were merely a way for users to interact with an audience about different topics.
For someone looking to be successful in the business world, there are so many business jargons to learn and understand. The term Minimum Quantity Order(MOQ) is no exception as it is crucial to maintain profitability, manage inventory, and streamline supply chain operations.
Stockouts have proven to be a major problem for businesses across industries, affecting profitability, customer loyalty, and operational efficiency. But what exactly is a stockout, and how could it affect a business in today’s fast-paced world?
A business without an efficient order management system is likely to struggle. Whether you’re handling retail sales or financial transactions, an Order Management System (OMS) is essential to ensure smooth operations.
In today’s digital era, reaching customers where they prefer to shop is no longer a luxury—it’s a necessity. With countless marketplaces online, it has become even more essential to adapt one’s business strategy.
In this article, we’ll be covering all the fees an online seller or e-commerce merchant can incur when they sell on Shopee. Shopee is a huge platform with millions of potential customers for your business, but it’s important to understand what fees you will be charged when using it.
Look, I’m not going to sugarcoat it - managing inventory across multiple e-commerce channels is about as easy as herding cats. But after a decade of late nights, close calls, and yes, a few epic fails, I’ve learned a thing or two about keeping stock levels just right.
Executive Summary If you’re managing multiple ecommerce channels in Southeast Asia, you know the challenges of keeping everything in sync. This comprehensive guide to multichannel ecommerce management covers everything from platform selection to scaling operations, based on real experiences helping merchants process thousands of orders daily across Shopee, Lazada, TikTok Shop, and other major platforms.
Competitive pricing is the process of selling a product or service at a price that is equal to or lower than that of a competitor. Companies can also practice competitive pricing by offering more attractive payment terms than their competitors.
In E-Commerce overselling usually happens when your buyer buys a product that’s already sold. It is more common when stocks are listed on various marketplaces. If you do not track your inventory well, the probability of you selling the last item that has already been sold in another marketplace is higher.
A product listing effectively shows the product presentation which consists of its title, images, description and price. Hence, optimizing your product listing is essential to drive traffic and gain sales.
A review on your online store or product allows your shoppers the chance to leave a feedback or opinion to your online business. It helps other shoppers to build confidence in the product or business before deciding to purchase it.
Where do people normally shop online? Lazada. Qoo10. Shopee. Tiki. Bukalapak. Tokopedia. Amazon. Zalora. Ebay. Carousell.
Shopify. Magento. WooCommerce.
Seems overwhelming some times doesn’t it? This decade will definitely see e-commerce compete strongly with physical retail, but why are there so many platforms and stores online?
This is a follow-on guide for our previous explainer: What is a sales funnel?. If you’re coming directly to this page, we recommend starting with that guide first, and then returning here.
In this article, we’ll talk about a sales funnel, and why it’s important to grow your sales. It’s important to understand this concept before you can improve your e-commerce sales.
Hi everyone, and welcome to another edition of “E-Commerce Experts”, our interview series with practitioners in the Southeast Asian e-commerce space. Today we have Victor Goh, category head at Qoo10 for kids and toys, to share some tips.
Welcome! OneCart is the best way to manage your e-commerce sales. Our powerful platform makes it easy to manage your inventory, and quickly cross-post your listings, increasing exposure of your products to more consumers.