All Posts

A thumbnail image for A Guide to E Commerce Enablers for Digital Success in Singapore

A Guide to E Commerce Enablers for Digital Success in Singapore

E-commerce enablers are specialised companies and technologies that handle the critical, behind-the-scenes jobs of running an online business. Think of them as your professional support crew, managing everything from your website platform and payment processing to warehouse storage and last-mile delivery.

A thumbnail image for A Concise Guide to Choosing the Right POS System for Your Retail Store

A Concise Guide to Choosing the Right POS System for Your Retail Store

Gone are the days when a retail stores pos system was just a cash register with a drawer. Today, it’s the nerve centre of your entire operation, tying together your sales, inventory, and customer data into one cohesive whole. For any retailer serious about growth, it’s the essential tool for managing both your physical store and online channels without the operational headaches.

A thumbnail image for A Practical Guide to Starting Your Online Business in Singapore

A Practical Guide to Starting Your Online Business in Singapore

Before you can make your first sale online in Singapore, there is essential groundwork to cover. This includes registering your business with the Accounting and Corporate Regulatory Authority (ACRA), picking the right legal structure, and organising your finances.

A thumbnail image for Best ERP Software Singapore: Top Choices for Your Business

Best ERP Software Singapore: Top Choices for Your Business

If you’re looking for the best ERP software in Singapore, the right choice really boils down to what your e-commerce business needs. For growing brands, names like NetSuite, Acumatica, and Odoo are fantastic places to start. For any Singaporean business juggling sales across Shopee, Lazada, and Shopify, a modern ERP acts as a central hub, bringing your operations under one roof and cutting out expensive mistakes.

A thumbnail image for A Complete List of Payment Gateways in Singapore

A Complete List of Payment Gateways in Singapore

Finding the right payment gateway in Singapore is a critical decision for any online business. You have global giants like Stripe and PayPal, alongside strong regional players like HitPay and 2C2P. Each one offers different features, and your choice will impact everything from your transaction fees to the checkout experience you provide to your customers.

A thumbnail image for Create an Ecommerce Website Singapore Consumers Love

Create an Ecommerce Website Singapore Consumers Love

Launching an ecommerce site in Singapore means nailing two things: lightning-fast mobile pages and payment methods locals trust. With over 80% of Singaporeans tapping away on their smartphones, every millisecond counts—from the moment they land on your homepage to that final “Pay Now” click.

A thumbnail image for Your Guide to Ecommerce Cross Border Expansion

Your Guide to Ecommerce Cross Border Expansion

Cross-border e-commerce is the practice of selling your products online from your home country to customers in another. It’s the move that can turn your local shop into an international brand, unlocking a truly global customer base.

A thumbnail image for Lazada vs Shopee A Definitive Singapore Seller Guide

Lazada vs Shopee A Definitive Singapore Seller Guide

Deciding between Lazada vs Shopee depends entirely on your business goals. For high-volume sales targeting a deal-hungry crowd, Shopee is your playground. To build a brand and command higher prices in a more trusted environment, Lazada is where you’ll want to set up shop. The right platform is the one that fits your products and your business vision.

A thumbnail image for How to Sell on Lazada: A Practical Guide for Singapore Sellers

How to Sell on Lazada: A Practical Guide for Singapore Sellers

So you’re ready to start selling on Lazada? Great choice. Getting your store live involves three key actions: registering your seller account, listing your products with clear details, and linking your bank account so you can get paid.

A thumbnail image for 3PL vs 4PL A Strategic Guide for E-commerce Growth

3PL vs 4PL A Strategic Guide for E-commerce Growth

The 3PL vs 4PL conversation comes down to a simple question: are you looking for a partner to do the logistical work, or a partner to manage the entire process? A 3PL is your hands-on crew, physically handling warehousing and shipping. A 4PL acts as the general contractor for your supply chain, managing all the different players (including 3PLs) to ensure the entire system works together seamlessly.

A thumbnail image for Retail Price Definition: A Guide for Singapore Businesses

Retail Price Definition: A Guide for Singapore Businesses

The retail price is the final amount a customer pays for a product, but it’s much more than just a number on a tag. It represents the total of every cost involved in getting that item to the shelf, plus the essential profit margin that keeps your business running and growing.

A thumbnail image for Your Guide to Net Sales Margin in Ecommerce

Your Guide to Net Sales Margin in Ecommerce

For any e-commerce business, your net sales margin is the single most honest number you can look at. It tells you, in simple terms, how much actual profit you pocket from every dollar of sales after every single cost—from the product itself to marketing, salaries, and pesky platform fees—has been paid.

A thumbnail image for Margin vs Markup: A Practical Guide for Singaporean Businesses

Margin vs Markup: A Practical Guide for Singaporean Businesses

The core difference is simple: markup is the amount you add to your cost to set a selling price, while margin is the profit you keep as a percentage of the final selling price.

A thumbnail image for How to Sell at Shopee: A Guide for Singaporean Sellers

How to Sell at Shopee: A Guide for Singaporean Sellers

Selling on Shopee is a four-part journey: setting up your store, listing your products with care, promoting them to attract buyers, and finally, fulfilling orders like a pro. If you can master these core steps, you are on a direct path to success on Singapore’s top e-commerce platform.

A thumbnail image for What Are Backorders and How to Manage Them

What Are Backorders and How to Manage Them

When a customer places an order for an item that’s temporarily out of stock but you know is on its way, that’s a backorder. You are selling a product you don’t physically have in your warehouse yet, with the promise to send it out the moment your new shipment arrives. This allows you to capture sales you might otherwise lose.

A thumbnail image for Unlocking Your Inventory Turnover Days

Unlocking Your Inventory Turnover Days

Inventory turnover days is a metric that tells you, on average, how many days it takes for your business to sell its entire stock.

Think of it like the fresh ingredients in a restaurant’s kitchen. Inventory turnover days shows how quickly you use up all those ingredients to serve dishes before needing to restock.

A thumbnail image for Perpetual inventory system: Real-Time Stock Control for Your Business

Perpetual inventory system: Real-Time Stock Control for Your Business

Imagine trying to run your business without knowing how much money is in your bank account. You wouldn’t, right? A perpetual inventory system brings that same real-time clarity to your products. It’s a live, constantly updated view of your stock, recording every sale, return, and new delivery the moment it happens.

A thumbnail image for A Practical Guide to Last Mile Delivery Services

A Practical Guide to Last Mile Delivery Services

Last-mile delivery is the final, crucial step in getting an order to your customer. It’s the journey a package takes from a local distribution hub to a customer’s front door, and it’s often the most expensive and complex part of the entire shipping process.

A thumbnail image for How to Sell on Shopee: A Guide to Your First Sale

How to Sell on Shopee: A Guide to Your First Sale

Getting started on Shopee is your ticket to one of Southeast Asia’s biggest online marketplaces. The good news? You can get your store registered, verified, and have your first product up in less than an hour. The process involves setting up your account, picking the right shop type for your goals, and getting through a quick verification.

A thumbnail image for How to Calculate Profit Percentage for Your Business

How to Calculate Profit Percentage for Your Business

Figuring out your profit percentage is simple on the surface. You take your total profit, divide it by your total revenue, and multiply that by 100.

A thumbnail image for Supply Chain Logistics Management Your Essential Guide

Supply Chain Logistics Management Your Essential Guide

At its core, supply chain logistics management is the practical process of planning, executing, and controlling how things get from point A to point B. It covers the entire journey of goods, services, and information, starting from the raw material supplier all the way to the end customer.

A thumbnail image for Master the inventory turnover formula for smarter cash flow

Master the inventory turnover formula for smarter cash flow

The inventory turnover formula is a key metric that reveals how many times a business sells and replaces its stock within a specific period. It’s calculated by dividing the Cost of Goods Sold (COGS) by the Average Inventory, giving you a clean snapshot of your operational efficiency.

A thumbnail image for Safety Stock Calculator: A Guide to Smarter Inventory Management

Safety Stock Calculator: A Guide to Smarter Inventory Management

A safety stock calculator is a simple tool that does something incredibly important: it tells you how much extra inventory you need to keep on hand to avoid running out of stock. It’s the difference between guessing and knowing, moving your business from risky gut feelings to a smart, data-driven strategy.

A thumbnail image for How to bulk copy my listings from Shopee to Lazada?

How to bulk copy my listings from Shopee to Lazada?

OneCart lets you bulk copy your entire product catalog from Shopee to Lazada with just a few clicks. All images, descriptions, pricing, and variations are copied automatically, allowing you to list 100+ products simultaneously and expand your market reach without manual work.

A thumbnail image for How can I calculate gross margin per SKU when selling on multiple platforms?

How can I calculate gross margin per SKU when selling on multiple platforms?

OneCart calculates gross margin per SKU across all your sales platforms by deducting your cost of goods from total revenue. Input your product costs once in OneCart and get unified profitability reports showing margin by individual SKU, platform, time period, or any combination - eliminating spreadsheet juggling and guesswork.

A thumbnail image for How to connect Shopify to TikTok Shop?

How to connect Shopify to TikTok Shop?

OneCart connects your Shopify store to TikTok Shop with automatic inventory sync, seamless order processing, and the ability to cross-post products between platforms. Manage both stores from one dashboard and expand your reach without juggling multiple seller centers.

A thumbnail image for How can I integrate SAP with Shopee, Lazada, and TikTok Shop without building custom APIs for each?

How can I integrate SAP with Shopee, Lazada, and TikTok Shop without building custom APIs for each?

OneCart provides a single, stable API that connects your SAP system to Shopee, Lazada, TikTok Shop, and many other marketplaces. Instead of building and maintaining separate integrations for each platform, you build one integration with OneCart’s unified API and get access to all connected platforms automatically.

A thumbnail image for How to connect Shopify to Amazon?

How to connect Shopify to Amazon?

OneCart connects your Shopify store to Amazon with automatic inventory sync, seamless order processing, and the ability to cross-post products between platforms. Manage both stores from one dashboard and tap into Amazon’s massive customer base without juggling multiple seller centers.

A thumbnail image for How do I prevent customers from buying items that are already out of stock?

How do I prevent customers from buying items that are already out of stock?

OneCart prevents customers from buying out-of-stock items through real-time inventory sync across all your sales channels. When an item sells on any platform, stock levels update instantly on all other platforms, making it impossible for customers to purchase items you don’t have.

A thumbnail image for How to sync inventory for Shopee and Lazada?

How to sync inventory for Shopee and Lazada?

OneCart automatically syncs your inventory between Shopee and Lazada in real-time. When an item sells on either platform, the stock is instantly updated on both, preventing overselling and eliminating the need for manual inventory management across multiple dashboards.

A thumbnail image for What's the most reliable API for multichannel ecommerce data?

What's the most reliable API for multichannel ecommerce data?

OneCart’s unified API is the most reliable solution for multichannel ecommerce data, providing a single stable interface to access inventory, orders, sales reports, and product information across Shopee, Lazada, TikTok Shop, Amazon, Shopify, Decathlon, Zalora and many other platforms without the complexity of managing multiple platform APIs.

A thumbnail image for Faster and Cheaper: Deliver with SPX Express today!

Faster and Cheaper: Deliver with SPX Express today!

We’re excited to announce that OneCart is now officially partnered with SPX Express! Truck EmojiTruck EmojiTruck Emoji

To celebrate the occasion, SPX Express is offering OneCart users exclusive shipping rates with No Minimum Order Quantity and 24/7 delivery!

A thumbnail image for 7 Classic Errors E-commerce Brands Make with Amazon Ads

7 Classic Errors E-commerce Brands Make with Amazon Ads

Today’s guest post is written by Max Sinclair. Max is based in London, UK, and is the founder of Snowball Creations (an award-winning paid advertising agency) and Forzeit (a complete time management system).

A thumbnail image for What is Amazon Haul?

What is Amazon Haul?

In a fast-moving ecommerce landscape, even giants like Amazon are making strategic shifts to stay ahead. Recently, Amazon introduced its “Haul” initiative as a move many see as a direct response to Temu’s meteoric rise. With platforms like Temu and Shein capturing younger, deal-hungry audiences through affordable shopping experiences, Amazon is evolving to keep pace. But what exactly is an Amazon haul, and what does this mean for sellers? Let’s dive into the full picture.

A thumbnail image for How to Sell on Temu? A Complete Guide for New and Multichannel Sellers

How to Sell on Temu? A Complete Guide for New and Multichannel Sellers

Temu is quickly becoming one of the most popular online marketplaces, offering sellers access to millions of buyers across the globe. If you’re wondering how to sell on Temu, you’re not alone. Whether you’re a new seller or already running stores on Shopee, Lazada, Amazon, or Shopify, Temu presents a valuable opportunity to expand your reach.

A thumbnail image for Top 5 Ecommerce Price Monitoring and Competitive Pricing Tools in 2025: A Complete Guide to Dynamic Pricing Software

Top 5 Ecommerce Price Monitoring and Competitive Pricing Tools in 2025: A Complete Guide to Dynamic Pricing Software

In the fast-paced world of ecommerce, staying competitive means offering the right price at the right time. With thousands of businesses vying for customer attention on platforms like Amazon, Shopify, and Lazada, pricing strategies have become the anchor for driving conversions, retaining customers, and maximizing profitability.

A thumbnail image for The Complete Guide to D2C: What Is Direct-to-Consumer and How It Differs from B2C

The Complete Guide to D2C: What Is Direct-to-Consumer and How It Differs from B2C

Direct-to-Consumer (D2C) has revolutionized how businesses connect with customers, offering a model where brands cut out the middleman and sell directly to their audience. In a world dominated by convenience and personalization, the D2C model allows companies to own every step of the customer journey, from product development to delivery. This approach empowers brands to build stronger relationships, provide tailored experiences, and adapt quickly to market demands.

A thumbnail image for Mastering SKU Management: Best Practices and Systems for Efficient Inventory Control

Mastering SKU Management: Best Practices and Systems for Efficient Inventory Control

Managing inventory in today’s fast-paced, multichannel eCommerce environment requires more than just keeping track of stock levels. It demands precision, efficiency, and scalability to handle increasing product lines and sales platforms. At the core of this process lies SKU Management—a critical practice that ensures smooth operations, accurate inventory tracking, and optimal product availability.

A thumbnail image for Ultimate Guide to Warehouse Inventory Management: Optimize Your Stock Control System

Ultimate Guide to Warehouse Inventory Management: Optimize Your Stock Control System

Warehouse inventory management is the backbone of any eCommerce operation. It’s the process of tracking, organizing, and optimizing stock levels within your warehouse to ensure smooth operations. Whether you’re dealing with fluctuating customer demand, seasonal spikes, or complex multichannel sales, effective inventory management ensures you always have the right products available when and where they’re needed.

A thumbnail image for Voice Commerce Explained: Trends, Market Insights, and the Future of Voice Shopping

Voice Commerce Explained: Trends, Market Insights, and the Future of Voice Shopping

Voice commerce is transforming how consumers shop online, leveraging the power of voice-activated technology to make purchases more convenient and hands-free. By simply speaking to smart devices like Amazon Alexa, Google Assistant, or Apple’s Siri, users can search for products, add them to their carts, and even complete purchases without ever needing to touch a screen. This evolution in shopping has made everyday tasks like ordering groceries or replenishing household items as easy as asking a question.

A thumbnail image for Top Social Commerce Platforms and Examples: Best Solutions for 2025

Top Social Commerce Platforms and Examples: Best Solutions for 2025

Social commerce has redefined the way businesses interact with customers, blurring the lines between social networking and online shopping. By integrating purchasing experiences directly into platforms like Instagram, TikTok, and Facebook, brands are meeting customers where they already spend significant amounts of their time.

A thumbnail image for Elevating E-commerce: AI-Driven Personalization for Exceptional Customer Experiences

Elevating E-commerce: AI-Driven Personalization for Exceptional Customer Experiences

In today’s competitive e-commerce world, customers expect tailored experiences that feel personal and relevant. AI-driven personalization empowers businesses to meet these expectations by analyzing data in real time to deliver the right products and messages to the right customers. This article explores how AI is transforming e-commerce personalization, its benefits, and how you can implement it to build stronger customer connections and boost sales.

A thumbnail image for Top AI-Powered E-commerce Chatbots: Examples, Platforms, and Benefits of Conversational AI

Top AI-Powered E-commerce Chatbots: Examples, Platforms, and Benefits of Conversational AI

In today’s fast-paced e-commerce world, AI chatbots are transforming customer interactions with instant support and personalized experiences. Paired with robust tools like OneCart for streamlined backend operations, businesses can deliver seamless shopping journeys while boosting efficiency and sales.

A thumbnail image for The Ultimate Guide to Pre-Orders: How They Work, Benefits, and Best Practices

The Ultimate Guide to Pre-Orders: How They Work, Benefits, and Best Practices

Pre-orders have become a norm in eCommerce, allowing businesses to secure early revenue, validate demand, and build customer excitement. But how can you set up and manage pre-orders effectively while avoiding common pitfalls? In this guide, we’ll explore everything you need to know about pre-orders, from their benefits to best practices, so you can leverage this strategy to drive growth and customer loyalty.

A thumbnail image for Innovative Ecommerce Promotion Ideas to Skyrocket Your Online Sales

Innovative Ecommerce Promotion Ideas to Skyrocket Your Online Sales

In today’s hyper-competitive ecommerce landscape, businesses are constantly vying for consumer attention. With countless options just a click away, simply listing your products online is no longer enough to guarantee sales. To stand out, you need strategies that not only attract traffic but also engage shoppers and drive conversions.

A thumbnail image for Effective SEO Product Descriptions: Tips, Examples, and Strategies for Ecommerce Success

Effective SEO Product Descriptions: Tips, Examples, and Strategies for Ecommerce Success

Writing great product descriptions isn’t just about listing features—it’s about creating a connection with your customers and helping them see why your product is the right choice. In the world of eCommerce, where competition is fierce and attention spans are short, optimized product descriptions can make all the difference. This guide will show you how to craft descriptions that rank high on search engines, grab attention, and turn browsers into buyers. Whether you’re just starting out or looking to refine your strategy, you’ll find practical tips, real-world examples, and tools to help you succeed.

A thumbnail image for Mastering Dynamic Pricing in E-Commerce: Models, Technology, and Strategies for Success

Mastering Dynamic Pricing in E-Commerce: Models, Technology, and Strategies for Success

In the fast-paced world of e-commerce, staying competitive means staying adaptable. Dynamic pricing offers a way to adjust prices in real-time, responding to demand, competition, and inventory. With the right strategies and tools, businesses can increase profitability, improve efficiency, and meet customer expectations with precision. This guide explores the models, technologies, and actionable steps needed to implement dynamic pricing effectively and thrive in today’s market.

A thumbnail image for Gross Margin vs Gross Profit: Understanding the Key Differences

Gross Margin vs Gross Profit: Understanding the Key Differences

When evaluating the financial health of a business, terms like gross margin and gross profit often surface in discussions. These metrics are fundamental in understanding a company’s ability to generate income relative to its expenses. However, they are not the same, and misinterpreting their differences can lead to flawed business decisions.

A thumbnail image for Seasonal Inventory: Effective Management, Demand Strategies, and Product Examples

Seasonal Inventory: Effective Management, Demand Strategies, and Product Examples

Managing seasonal inventory is a balancing act that every business must navigate. With fluctuating demand, limited selling windows, and the risks of overstocking or stockouts, it’s crucial to have a clear plan in place. This guide explores practical strategies and tools to help businesses prepare for seasonal peaks, streamline operations, and make informed decisions, ensuring both profitability and customer satisfaction throughout the year.

A thumbnail image for Top Ecommerce Metrics and KPIs to Track for Business Success

Top Ecommerce Metrics and KPIs to Track for Business Success

You’ve just built your sparkling new website from a reputable web agency, how do you leverage data to help you with making better decisions? In the competitive world of ecommerce, tracking the right metrics and Key Performance Indicators (KPIs) isn’t just a nice-to-have—it’s the backbone of a successful business strategy. The data you collect from these metrics holds the answers to critical questions: Are your efforts converting visitors into buyers? Which products drive the most revenue? How effectively are you managing your inventory? Without these insights, businesses risk relying on guesswork rather than insightful decisions.

A thumbnail image for Omnichannel vs. Multichannel Ecommerce: Which Strategy Suits Your Business?

Omnichannel vs. Multichannel Ecommerce: Which Strategy Suits Your Business?

In the fast-paced world of ecommerce, choosing the right strategy can make or break your business. As customers demand convenience and personalization, businesses are faced with a critical decision: should you focus on a multichannel approach to expand your reach, or invest in an omnichannel strategy to deliver a seamless, integrated experience? Both have their merits, but understanding their differences is key to aligning your strategy with your goals. In this article, we’ll break down the nuances of omnichannel and multichannel ecommerce, explore their advantages and challenges, and guide you in selecting the approach that best suits your business needs.

A thumbnail image for Mastering Inventory Analytics: Key Insights to Optimize Stock Levels and Boost Efficiency

Mastering Inventory Analytics: Key Insights to Optimize Stock Levels and Boost Efficiency

Managing inventory effectively is critical for businesses to stay competitive and meet customer demands. Yet, many struggle with stockouts, overstocking, and poor demand forecasting due to a lack of actionable insights. This is where inventory analytics steps in—a powerful approach that transforms raw data into smarter decisions, optimizing stock levels and boosting operational efficiency. In this guide, we’ll explore the core metrics, tools, and strategies to master inventory analytics and unlock its potential for your business. Whether you’re running a retail store, an eCommerce platform, or a manufacturing operation, this article will show you how to turn inventory management into a key driver of profitability and growth.

A thumbnail image for What is eCommerce Automation? Tools, Strategies, and Marketing Insights for Your Online Business

What is eCommerce Automation? Tools, Strategies, and Marketing Insights for Your Online Business

Running an online business involves juggling multiple tasks—from managing inventory and processing orders to executing marketing campaigns and analyzing performance. eCommerce automation simplifies these repetitive processes by leveraging technology to handle them more efficiently.

A thumbnail image for The Ultimate Guide to Customer Satisfaction Metrics and Tools

The Ultimate Guide to Customer Satisfaction Metrics and Tools

In today’s competitive business landscape, customer satisfaction is more than just a buzzword—it’s a critical factor that determines success or failure. Satisfied customers are more likely to remain loyal, recommend your business to others, and contribute to steady revenue growth. On the other hand, dissatisfied customers can quickly turn to competitors, impacting your bottom line and tarnishing your reputation.

A thumbnail image for What is a SKU Number?

What is a SKU Number?

A SKU, or Stock Keeping Unit, is a unique alphanumeric code that businesses use to identify and track products in their inventory. Unlike barcodes or UPCs, which are universal and assigned by manufacturers, SKUs are custom-created by businesses to organize their inventory and manage operations more effectively.

A thumbnail image for eCommerce APIs: Why It’s Essential and How to Use It Effectively

eCommerce APIs: Why It’s Essential and How to Use It Effectively

eCommerce APIs (Application Programming Interfaces) are the digital connectors that enable seamless communication between different systems in an eCommerce ecosystem. Think of them as virtual bridges that let your online store, inventory tools, shipping services, and payment gateways “talk” to one another, streamlining operations and enhancing the shopping experience for your customers.

A thumbnail image for The Ultimate Guide to Sales Reports: Examples, Templates, and How to Create Them

The Ultimate Guide to Sales Reports: Examples, Templates, and How to Create Them

Sales reports are more than just an operational necessity—they’re the roadmap to smarter decisions, sharper strategies, and higher sales. Whether you’re tracking daily performance, analyzing product trends, or presenting results to stakeholders, a well-crafted sales report can reveal powerful insights to fuel your business growth.

A thumbnail image for What is Price Segmentation? Understanding Segmented Pricing Strategies and Examples

What is Price Segmentation? Understanding Segmented Pricing Strategies and Examples

For generations, businesses have clung to a dangerous myth: that one price fits all. But is this not merely an excuse for lazy strategy? Is there an uncrossable line between generic pricing and tailored precision required for segmentation pricing? This mindset assumes simplicity is synonymous with fairness, overlooking the complexities of customer diversity and market dynamics.

A thumbnail image for 10 Ways to Prevent Overselling in eCommerce without Manual Hassle

10 Ways to Prevent Overselling in eCommerce without Manual Hassle

Overselling can cripple an eCommerce business. Picture this: a customer excitedly places an order for a product listed as “Available”, only to receive a regretful email later explaining the item is out of stock. This scenario not only damages your reputation but also diminishes customer trust. Overselling doesn’t have to be an inevitable side effect of growth. By leveraging smart tools and strategies, like OneCart, you can prevent this pitfall effortlessly.

A thumbnail image for Mastering ERP Integration: Solutions, Strategies, and Best Practices for Optimal System Integration

Mastering ERP Integration: Solutions, Strategies, and Best Practices for Optimal System Integration

ERP integration. A phrase that is tossed around in business circles, often without much thought. But what does it really mean? And why does it matter? For years, companies have sought ways to streamline their operations and unify their systems. ERP (Enterprise Resource Planning) integration has emerged as the hero of this narrative—but like all heroes, it isn’t without its complexities.

A thumbnail image for What is the Most Direct Cause of Customer Loyalty?

What is the Most Direct Cause of Customer Loyalty?

What is the most direct cause of customer loyalty? At first glance, the question seems simple, but is it really? Businesses have chased the answer for decades, often focusing on flashy marketing or big-budget loyalty programs. Yet, they often overlook the heart of the matter: What truly makes a customer come back, again and again, even when the competition is just a click away?

A thumbnail image for What is Purchase Order Management?

What is Purchase Order Management?

Imagine this: your business is running smoothly, orders are coming in, and everything seems on track—until an unexpected hiccup in procurement throws a wrench into your operations. Perhaps a critical order was delayed, or worse, the wrong items were delivered, leaving your team scrambling to fix the issue. What if there was a way to prevent such disruptions?

A thumbnail image for Demand Planning and Forecasting: Mastering Your Supply Chain

Demand Planning and Forecasting: Mastering Your Supply Chain

If you are truly passionate to run a thriving business, demand planning and forecasting simply cannot be overlooked. Time and time again, we have seen evidence of volatile markets and evolving demands that continue to shake the business world. Having a robust system to predict and plan for such demands can mean a huge difference between thriving and surviving.

A thumbnail image for Understanding Safety Stock: How It Prevents Stockouts

Understanding Safety Stock: How It Prevents Stockouts

Let’s face it, in today’s fast-paced business environment, maintaining optimal inventory levels is crucial for success. One of the key concepts in inventory management is safety stock. We will now explore further what safety stock is, its importance, how to calculate it, and how it can help prevent stockouts, ensuring that your business runs smoothly.

A thumbnail image for 7 Examples of Bad Customer Service and How to Avoid Them

7 Examples of Bad Customer Service and How to Avoid Them

One of the most unnecessary problems that a business could have is bad customer service. Customer service is more than just resolving complaints—it’s the foundation of a business’ reputation and customer loyalty. The reason we have the saying that “Customer is king” is because without the customers, there is no business. Thus, customer service plays a vital role in keeping a business afloat. Bad customer service examples include unresponsive support, rude staff, or inadequate after-sales service. The good news is that such issues can definitely be addressed and avoided with proper strategies in place.

A thumbnail image for What is Live Selling?

What is Live Selling?

Live selling has come to exist through an interesting adaptation of live streams. At one time, live streams were merely a way for users to interact with an audience about different topics. However, now, real-time engagement has been blended in with the convenience of online shopping. This innovative method allows businesses to sell products via live streams, where hosts showcase items, interacts with viewers, and enable instant purchases—all in real-time. The good news is that live selling is not limited to only businesses of a certain capacity. It is an amazing tool to be used both by small businesses and seasoned retailers as well.

A thumbnail image for Minimum Quantity Order (MOQ): What It Is, Why It Matters, and How to Optimize It

Minimum Quantity Order (MOQ): What It Is, Why It Matters, and How to Optimize It

For someone looking to be successful in the business world, there are so many business jargons to learn and understand. The term Minimum Quantity Order(MOQ) is no exception as it is crucial to maintain profitability, manage inventory, and streamline supply chain operations. Regardless of whether you are a startup handling supplier agreements or an established eCommerce business refining your purchasing strategy, MOQs play an important role in shaping the structure of your operations.

A thumbnail image for What is a Stockout? Everything You Need to Know to Avoid It

What is a Stockout? Everything You Need to Know to Avoid It

Stockouts have proven to be a major problem for businesses across industries, affecting profitability, customer loyalty, and operational efficiency. But what exactly is a stockout, and how could it affect a business in today’s fast-paced world? Let’s dig a little deeper and discuss the causes, consequences, and actionable ways to prevent it.

A thumbnail image for What Is Order Management System? (OMS)? - 3 Reasons Why Your Business Needs It

What Is Order Management System? (OMS)? - 3 Reasons Why Your Business Needs It

A business without an efficient order management system is likely to struggle. Whether you’re handling retail sales or financial transactions, an Order Management System (OMS) is essential to ensure smooth operations. We will now talk about what OMS is, its key features, and the significant benefits it brings to a business entity.

A thumbnail image for Multichannel eCommerce Solutions: Streamline Integration & Management

Multichannel eCommerce Solutions: Streamline Integration & Management

In today’s digital era, reaching customers where they prefer to shop is no longer a luxury—it’s a necessity. With countless marketplaces online, it has become even more essential to adapt one’s business strategy. This is where Multichannel eCommerce comes in, offering an interesting strategy that meets this specific challenge. Let’s dive deeper into how it works and why it matters.

A thumbnail image for Shopee Seller Fees

Shopee Seller Fees

In this article, we’ll be covering all the fees an online seller or e-commerce merchant can incur when they sell on Shopee. Shopee is a huge platform with millions of potential customers for your business, but it’s important to understand what fees you will be charged when using it. Besides making the sale, you should also be making a profit, and understanding the different fees or commissions you might be charged will help you better run your business.

A thumbnail image for Inventory Forecasting for Multiple Sales Channels

Inventory Forecasting for Multiple Sales Channels

Look, I’m not going to sugarcoat it - managing inventory across multiple e-commerce channels is about as easy as herding cats. But after a decade of late nights, close calls, and yes, a few epic fails, I’ve learned a thing or two about keeping stock levels just right. So grab a kopi (or whatever fuels your entrepreneurial fire), and let’s dive into the wonderful world of multichannel inventory forecasting.

A thumbnail image for Multichannel Ecommerce Management: The Complete Guide

Multichannel Ecommerce Management: The Complete Guide

Executive Summary

If you’re managing multiple ecommerce channels in Southeast Asia, you know the challenges of keeping everything in sync. This comprehensive guide to multichannel ecommerce management covers everything from platform selection to scaling operations, based on real experiences helping merchants process thousands of orders daily across Shopee, Lazada, TikTok Shop, and other major platforms.

A thumbnail image for Pricing Competitively

Pricing Competitively

Competitive pricing is the process of selling a product or service at a price that is equal to or lower than that of a competitor. Companies can also practice competitive pricing by offering more attractive payment terms than their competitors. Competitive pricing requires you to look at the market before deciding how to price a product or service. A less complex model than cost-plus pricing which requires you to factor production costs into your pricing equation. To practice competitive pricing, determine what other businesses are asking for the same goods or services and set prices accordingly. You have the flexibility to set prices above, below or equivalent to that of a competing company. However, first you need to understand the strengths and weaknesses of each competitive strategy. The business environment and strategic outlook play a major role in product pricing at the industry level.

A thumbnail image for How To Avoid Over-Selling

How To Avoid Over-Selling

In E-Commerce overselling usually happens when your buyer buys a product that’s already sold. It is more common when stocks are listed on various marketplaces. If you do not track your inventory well, the probability of you selling the last item that has already been sold in another marketplace is higher. It happens when the stock is erroneously updated on the online marketplace, without keeping a tab on the physical inventory in real-time. This circumstance will unquestionably cause disappointment from your customers and could directly affect your business. When a customer leaves a negative review, it could adversely affect your brand’s reputation. This is why you would need to consider these few strategies to maintain a strategic distance from overselling.

A thumbnail image for 10 Things you can do to get more sales from your product listing

10 Things you can do to get more sales from your product listing

A product listing effectively shows the product presentation which consists of its title, images, description and price. Hence, optimizing your product listing is essential to drive traffic and gain sales.

A thumbnail image for How to Get Good Reviews for your Online Store

How to Get Good Reviews for your Online Store

A review on your online store or product allows your shoppers the chance to leave a feedback or opinion to your online business. It helps other shoppers to build confidence in the product or business before deciding to purchase it. Hence, it gives more importance for the reviews to be good. The more reviews you have, the more convinced a shopper will be that they are making the right decision.

A thumbnail image for Why you must be on all ecommerce platforms

Why you must be on all ecommerce platforms

Where do people normally shop online?

Lazada. Qoo10. Shopee. Tiki. Bukalapak. Tokopedia. Amazon. Zalora. Ebay. Carousell.

Shopify. Magento. WooCommerce.

Seems overwhelming some times doesn’t it? This decade will definitely see e-commerce compete strongly with physical retail, but why are there so many platforms and stores online?

A thumbnail image for Understanding your E-Commerce Sales Funnel

Understanding your E-Commerce Sales Funnel

This is a follow-on guide for our previous explainer: What is a sales funnel?. If you’re coming directly to this page, we recommend starting with that guide first, and then returning here.

A thumbnail image for What Is a Sales Funnel?

What Is a Sales Funnel?

In this article, we’ll talk about a sales funnel, and why it’s important to grow your sales. It’s important to understand this concept before you can improve your e-commerce sales.

A thumbnail image for E-Commerce Experts Interview Series: Victor Goh from Qoo10

E-Commerce Experts Interview Series: Victor Goh from Qoo10

Hi everyone, and welcome to another edition of “E-Commerce Experts”, our interview series with practitioners in the Southeast Asian e-commerce space. Today we have Victor Goh, category head at Qoo10 for kids and toys, to share some tips.

A thumbnail image for Welcome to OneCart!

Welcome to OneCart!

Welcome! OneCart is the best way to manage your e-commerce sales. Our powerful platform makes it easy to manage your inventory, and quickly cross-post your listings, increasing exposure of your products to more consumers.