Think of your entire fulfilment process like a marathon. The last mile delivery is that final, crucial stretch—the part where the race is truly won or lost. It’s the critical journey a package takes from a local hub right to your customer’s hands, and it’s almost always the most expensive and complex part of the entire supply chain.

Last-mile delivery is the final, crucial step in getting an order to your customer. It’s the journey a package takes from a local distribution hub to a customer’s front door, and it’s often the most expensive and complex part of the entire shipping process.