Last-mile fulfilment is the final step in getting an order from a distribution centre to your customer’s front door. It’s the most expensive and complex part of the supply chain, and it has a massive impact on whether a customer will buy from you again. For anyone selling on platforms like Shopee, Lazada, or their own Shopify store, mastering this final leg of the journey is essential for success.

A last mile delivery service handles the final, most crucial step in a product’s journey: getting a package from a local hub to a customer’s front door. This is almost always the most expensive and complicated part of shipping, but it’s also the one that defines the customer’s experience.

Think of your entire fulfilment process like a marathon. The last mile delivery is that final, crucial stretch—the part where the race is truly won or lost. It’s the critical journey a package takes from a local hub right to your customer’s hands, and it’s almost always the most expensive and complex part of the entire supply chain.

Last-mile delivery is the final, crucial step in getting an order to your customer. It’s the journey a package takes from a local distribution hub to a customer’s front door, and it’s often the most expensive and complex part of the entire shipping process.