Understand the key actions that can break the connection between your marketplace listings and OneCart. This article covers which manual changes (like editing SKUs, deleting products, or updating content) can disrupt sync—and how to avoid them with best practices.
Changing the SKU ➝ ❗️This is the most critical. If the SKU is changed, OneCart may no longer recognize or sync the product correctly.
Deleting the product ➝ OneCart will no longer be able to find or update it.
Unlisting or archiving the product ➝ May cause it to disappear from the active sync list.
🖊️ 2. Changes That Usually Don’t Break the Connection
Editing product description
Changing product images
Updating price or quantity manually on the platform
These don’t usually break the connection, but they can override the info sent by OneCart, which may cause mismatched data (e.g., OC says qty is 10, but platform shows 5 because of a manual change).
✅ Best Practice
Always try to make edits from OneCart whenever possible to ensure everything stays synced.
If you must make changes directly on the platform, do a Refresh & Match right after to avoid any break or mismatch.
You can learn how to do by following the steps here - https://help.getonecart.com/help/how-to-update-listings-in-onecart-if-changes-made-in-seller-centre
