Understanding Active/Inactive and Delist/Relist Behavior in OneCart Imports

Learn how OneCart handles product active/inactive status during imports, and how this applies to Magento and other platforms.

Help Article Last updated Sep 4, 2025 1 min read

In OneCart, product active/inactive status is synchronized directly with the connected platform. This means the status shown in OneCart reflects what is detected on the platform.

  • Inactive in OneCart = Inactive on platform

  • Active in OneCart = Active on platform

How It Works in OneCart Imports

When running imports in OneCart, the system checks the product’s current state on the platform and updates accordingly.

  • If a product is inactive on the platform, OneCart will mark it inactive.

  • If a product is active on the platform, OneCart will mark it active.

Magento Specific Behavior

For Magento integrations, OneCart uses standard Magento product status codes:

  • Delist (Inactive): OneCart sets product status = 2 on both Magento and OneCart.

  • Relist (Active): OneCart sets product status = 1 on both Magento and OneCart.

This aligns with Magento’s native product status system.

Important Notes

  • This behavior may not apply for highly customized Magento setups.

  • Always verify with your platform setup if customizations are in place.