Managing User Accounts (Add, Remove, & Permissions)
This guide explains how to add users, remove users, and manage permissions in OneCart.
Accessing User Management
-
Go to Settings (top-right menu).
-
Click My Account > My Company
Here you can view all users, their roles, and permission levels.
Add a New User
- Click Invite Team Member.
-
Enter:
-
Click Send Invitation.
The user will receive an email to activate their account.
Common Roles
-
Full Access – Can manage all aspects of the company
-
Warehouse – Limited to warehouse operations only
Removing a User
User removal cannot be done inside OneCart.
To remove a user, please contact:
📩 hello@lachmann-tech.com
Include:
-
The email address of the user to be removed
-
Your shop name / company name
-
Confirmation that you are the authorised account owner/admin
Our support team will process the removal and update you once completed.
Editing User Permissions or Roles
Permissions cannot be edited inside OneCart.
To update a user’s role, access level, or restrictions, email:
Provide:
-
User email
-
Required role/permission changes
-
Reason for the update
Our team will adjust the permissions accordingly.