The In-Store Pickup feature in OneCart enables customers to collect their orders directly from your physical store. This feature is currently in beta, and businesses interested in participating can contact us to join the trial.
With the In-Store Pickup functionality, you can validate a customer’s pickup code and retrieve their order details seamlessly.
Navigate to the Orders section in OneCart and select the In-Store Pickup option
https://app.getonecart.com/in_store_pickup
Ensure the customer provides their unique Pickup Code for order verification. This code is shared with the customer during the order confirmation process.
If the code is valid:
This feature is currently in beta testing. Businesses interested in accessing this feature can contact us here to join the trial and provide feedback for further improvements.
Q: What if the Pickup Code is invalid?
A: If the code is invalid, ensure the customer provides the correct code. If issues persist, contact support for assistance.
Q: Can I use this feature for multiple shops?
A: Yes, the In-Store Pickup feature supports multiple shops integrated with OneCart.
Q: How does the customer receive their Pickup Code?
A: The Pickup Code is generated during the order confirmation process and sent to the customer via email or app notification.
Q: Is there a fee to use this feature during the beta phase?
A: There is no additional charge during the beta testing phase.