Fixing SKUs with Negative Quantity
This article provides a step-by-step guide to identify and resolve SKUs that show a negative stock quantity in OneCart.
Negative quantities in your inventory can lead to significant issues, including inaccurate stock levels, delayed order fulfillment, and customer dissatisfaction. This article will walk you through understanding why negative quantities occur, how to locate and address them in OneCart, and steps to prevent future occurrences.
How to Locate SKUs with Negative Quantity in OneCart
OneCart provides a tile on the dashboard specifically for SKUs with negative quantities, making it easy to monitor and address these issues. Here’s how to find them:
- Go to the OneCart Dashboard.
- Locate the “Negative Quantity Stock” tile : This tile displays the count of SKUs with negative stock.
- Click on the tile : This will direct you to the Variants Page. Click on the ‘up and down’ arrows under the ‘Qty’ columns as shown in image below to arrange the number in descending order.
- Fix the negative sku : You are able to quickly do an update by clicking on the pencil icon and edit it (see image below) or you can update in via bulk upload. Go here to see how you can do so - https://help.getonecart.com/help/how-to-edit-via-batch-upload
Each SKU listed will show the current negative quantity, helping you prioritize which SKUs need immediate attention.
Why Negative Quantities Occur
Negative stock quantities generally arise when:
- Orders are processed without sufficient stock : This can happen if stock levels aren’t updated after sales or inventory adjustments.
- Inventory sync issues : If SKUs aren’t tracked in real time, inventory levels may not reflect recent sales.
- Manual adjustments or errors : Human errors, such as incorrect data entry or adjustments, can also result in negative quantities.
It’s crucial to address these negative quantities promptly to ensure inventory accuracy and prevent issues in order processing.