Exclude Shopify POS Orders from Shop Reports

If the same Shopify store handles both online and in-person sales, you can remove Shopify POS orders from its OneCart shop report. This helps you review online performance without changing or deleting any order data.

Exclude POS orders

1. Open Business Reports in OneCart.
2. Select the Shopify shop you want to analyse.
3. Choose the required reporting period.
4. Turn on Exclude POS orders.

OneCart refreshes the report and excludes orders that Shopify identifies with source_name: pos.

The filter applies consistently to:

• Orders Placed, Net Sales, Cancellation Value, and Quantity Sold
• The gross-sales chart
• SKU, brand, and buyer-category drill-downs
• Fee totals and fee drill-downs
• Comparison-period figures

Your selected date range and comparison settings remain in place when the toggle refreshes the report. The filter also remains active when you open the SKU, brand, or category drill-down from that report.

Include POS orders again

Turn off Exclude POS orders. The report refreshes and includes all qualifying orders for the Shopify shop.

The toggle is off by default and is not saved as an account preference. Set it whenever you want a report view that excludes POS sales.

What the filter does not change

• It does not delete, edit, or hide orders elsewhere in OneCart.
• It does not affect reports for non-Shopify shops.
• It does not classify orders using fulfilment locations. Online orders can also have a Shopify location, so OneCart uses Shopify’s explicit POS source marker instead.
• Orders with a missing or different source marker remain included.

Troubleshooting

I cannot see the toggle

The toggle appears only on an individual Shopify shop report. Confirm that you opened a Shopify shop from Business Reports rather than a company-wide report or another platform’s shop report.

A sale still appears after I enable the filter

The order may not be marked as a POS order in the Shopify order payload. Orders are excluded only when Shopify supplies the POS source marker.

Does the filter affect exported files?

No. The toggle currently changes the on-screen Shopify shop report and its drill-downs only.