Adding New Shops in OneCart

Steps to Add a New Shop

1. Access the Shop Management Section

Navigate to the Connected Platforms page in OneCart. Here, you can view the following:

• Active Shops : Shops currently connected and operational.
• Inactive Shops : Shops that require additional setup or reauthorization.

2. Add a New Shop

1. Click on “Add Shop”

• Locate the “Add Shop” button in the Connected Platforms section.

2. Select a Platform

• Choose the e-commerce platform you want to connect (e.g., Shopify, Shopee, Lazada, Amazon, TikTok).

3. Authorize Connection

• Follow the platform’s authorization process to grant OneCart access to your shop. This may require logging into your seller account.

3. Verify and Activate the Shop

1. Once the authorization is complete, the shop will appear in the list with its status marked as Connected.
2. Verify the shop details, including:

• Platform : The e-commerce platform (e.g., Lazada, Shopee).
• Authorisation Expiry : The date when the current authorization expires.

3. Refresh settings if needed by clicking the Refresh button in the shop list.

Managing Existing Shops

• Active Shops : These are fully connected and operational shops. You can manage settings, verify details, or refresh configurations as needed.
• Inactive Shops : Shops that are listed as inactive require reauthorization or additional setup to become operational.

Best Practices

• Monitor Authorization Expiry : Reauthorize shops before the expiry date to ensure uninterrupted functionality.
• Use Shop Settings : Customize settings for each shop to optimize platform-specific operations.
• Test Connections : After adding a shop, perform a test transaction or sync to confirm the connection is working correctly.

Frequently Asked Questions

Q: How many shops can I connect to OneCart?
A: You can connect up to 10 shops. The Connected Platforms section displays the current count of active and inactive shops. Feel free to reach out to our CS team if you would like to increase your shops.

Q: What happens if a shop is not authorized?
A: The shop will be listed as inactive. You need to complete the authorization process to make it operational.

Q: Can I connect multiple shops from the same platform?
A: Yes, OneCart supports multiple shops on the same platform. Each shop must be authorized individually.

Q: How do I disconnect a shop?
A: Go to Shop Settings and select the option to disconnect. Follow the prompts to remove the shop from OneCart.